Library
Articles
Shorter Library articles on rates, focus, meetings, and working days. Guides remain the longer methods.
Articles
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Disagreement
When async disagreement needs a live call
Five checks for staying in writing after a disagreement versus booking a short call, without turning every conflict into a meeting on a remote team.
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Pricing
Fixed price vs hourly: when each pricing model works
Scope stability, risk ownership, and client behavior. Choose hourly, fixed, or hybrid without guessing which one protects both sides.
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Meetings
When a remote team actually needs a meeting
A practical meet versus async decision tree: conflict, stakes, novelty, and time sensitivity. Plus what to try before you book the room.
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DST
DST mistakes remote teams keep making
Spring and fall clock shifts break standing meetings and SLA math. Use UTC in docs, verify IANA zones, and rehearse the two weeks that hurt.
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Billable time
Why billable hours are lower than working hours (and should be)
Sales calls, estimates, invoicing, and learning are work even when the client meter is off. Map billable vs available time without lying on either side.